Training proposal · October 2026

AI Productivity Program for NDI North Macedonia

Four mornings of hands-on training built on the answers your team gave in the questionnaire. Both trainers are in the room every day.

Prepared by Silvija Gelevski and Dr. Ivica Pesovski

Format4 days × 3 hours
Trainers2, present every day
Participantsup to 20
Dates30 Oct, 6, 13, 20 Nov
Practice at workbetween each day
Programme fee€5,900
What we heard

16 colleagues answered the questionnaire

Responses came from programme, management, M&E, finance and administration, procurement, ICT and design roles. Every day of the programme below is built on these answers.

12/16already use AI daily or weekly
10/16use a free personal account, not an organisation account
14/16name data privacy and confidentiality as a concern
15/16work in Microsoft 365 every day, 11 also in Google Workspace

Most requested training areas

Number of respondents, up to five choices each
    Also chosen: research and fact-checking (6), M&E reporting (5), automating repetitive tasks (4), responsible AI use (4).

    Self-rated confidence

    Average on a scale of 1 (not at all) to 5 (very confident)
      The two lowest scores, shown in orange, get the most time in the programme: knowing what is safe to share, and working with data.
      The programme

      Four days, each building on the last

      Each day has two blocks of about 80 minutes with a break. One trainer leads each block and the other works with participants at their laptops. Participants bring their own documents: reports, concept notes, emails and spreadsheets they would anonymise for the exercise.

      1

      Safe and confident use

      Friday 30 October · 9:00 to 12:00
      Led by Ivica
      • How AI models work, and why they invent facts
      • What is safe to share: partner names, beneficiary data, internal documents, political content
      • Free personal accounts versus organisation accounts: what changes for your data
      • ChatGPT, Gemini and Microsoft Copilot side by side on one NDI task
      Led by Silvija
      • Structured prompting with the CREATE formula
      • Checking output for errors, invented sources and one-sided answers
      • Political neutrality: testing AI for bias on governance topics
      • Each participant picks three tasks from their own role
      You leave withA one-page safe-use checklist for NDI work and three personal tasks to work on
      Why: lowest confidence score (2.8) and the most named concern (14 of 16).
      Practice at workUse AI on one of your three tasks with the checklist. Note the time it took and one thing that went wrong. Share it in the programme's Teams channel.
      2

      Reports, correspondence and documents

      Friday 6 November · 9:00 to 12:00
      Led by Silvija
      • Donor, narrative and activity reports from your own notes
      • Concept notes, ToRs, justification memos and agendas
      • Email drafts and follow-ups in the right tone for partners, MPs and donors
      • A custom assistant that knows NDI formats and style
      Led by Ivica
      • Summarising long reports, legislation and meeting notes
      • Building a semi-annual report from monthly reports, and checking it line by line
      • Translation between Macedonian, Albanian and English, with a glossary of NDI and legal terms
      • Microsoft Copilot in Word, Outlook and Teams
      You leave withA prompt library for NDI document types and one custom assistant
      Why: writing and summarising are the top regular tasks (12 and 11 of 16) and among the top requested areas.
      Practice at workProduce one real document of the week with your assistant: a weekly report, a memo or a concept note draft. Bring the before and after versions.
      3

      Research, data and presentations

      Friday 13 November · 9:00 to 12:00
      Led by Ivica
      • Analysing survey results, budgets and Excel tables with AI
      • Charts and summaries from data, and how to verify the numbers
      • Research with sources: deep research tools, legal research, checking whether a law is in force
      • Combining several research reports into one reliable brief
      Led by Silvija
      • Presentations and talking points from a report in minutes
      • Infographic ideas, visuals and social media posts
      • Preparing training materials and workshops for partners
      • Briefing notes for directors and stakeholders
      You leave withOne analysed dataset and one finished presentation from your own material
      Why: presentations are the top requested area (10 of 16) and data analysis has the second-lowest confidence score (2.9).
      Practice at workWrite down one repetitive task you do every week, step by step: who sends what, where it is tracked, and how long it takes. This is the input for day 4.
      4

      Workflows, agents and what comes next

      Friday 20 November · 9:00 to 12:00
      Led by Ivica
      • From a chat to an agent that acts: what agents can do today
      • Automating follow-ups, deadline tracking and consolidated status summaries
      • Building one workflow in Microsoft Copilot or Power Automate
      • What's new this month in AI, and what it means for NDI
      Led by Silvija
      • Teams present their results from days 1 to 3
      • Draft team rules for AI use at NDI
      • How to teach partners to use AI well
      • Personal 90-day plan
      You leave withOne working workflow per team, draft team AI rules and a 90-day plan
      Why: routine follow-up and tracking were named as the task people most want to hand to AI.
      Investment

      Programme fee and optional additions

      The programme fee covers everything above. The additions on the left respond to specific points in the questionnaire. Tick any of them to see the total.

      Four-day programme

      €5,900
      • 4 days × 3 hours, two trainers each day
      • Up to 20 participants
      • Preparation using the questionnaire answers
      • Practice at work between days, with feedback
      • All materials and prompt libraries
      • Certificate of completion for every participant
      • Day 30 online review, 1 hour

      Optional additions

      Order

      Confirm the programme

      Send us the programme with the additions you ticked above. We reply within one working day with the contract and invoice details. Nothing is charged until the contract is signed.

      Included in the fee

      What NDI receives

      • Programme tailored to the questionnaire answers of 16 colleagues
      • Both trainers present for all 12 hours
      • Safe-use checklist written for NDI's work with partners and institutions
      • Prompt library for NDI document types: reports, concept notes, ToRs, memos, briefs
      • Feedback on every practice task between days
      • Summary for management: confidence before and after, and the tasks teams chose to automate
      • Certificate of completion for each participant who attends at least 3 of the 4 days and completes the practice tasks
      • One-hour online review 30 days after day 4
      AI literacy on record

      Supports Article 4 of the EU AI Act

      Since 2 February 2025, organisations that use AI systems in the EU must ensure a sufficient level of AI literacy among their staff. Certificates of completion and the before-and-after summary document this, which is useful when donors ask how AI is governed.

      Measured, not assumed

      Same seven questions, before and after

      On day 4 participants rate the same seven skills from the questionnaire. Management receives the comparison per skill.

      Who teaches

      Your trainers, both in the room every day

      Silvija Gelevski

      Founder, External Lens
      Co-Founder, WinHarq

      Dr. Ivica Pesovski

      PhD in Artificial Intelligence
      AI Enthusiast

      Silvija Gelevski

      • CEO of three companies, two in IT and one in EdTech
      • Delivered the first in-house AI productivity training at Telekom Macedonia
      • Upskilling programmes in 160+ organisations, 24,000+ people trained in 12 countries
      • 65+ projects in 25+ countries for the World Bank, EBRD, UNDP and OSCE, 94% client return rate
      • Executive MBAs from the University of York and the University of Strasbourg

      Dr. Ivica Pesovski

      • PhD in Artificial Intelligence, specialised in AI automation
      • College professor in computer science and artificial intelligence
      • 7,000+ students taught over 10 years, in 3 languages across 10 European countries
      • Member of the national committee developing North Macedonia's AI strategy
      • Executive MBAs from the University of York and the University of Strasbourg
      Terms

      Practical details

      ScheduleFour Fridays: 30 October, 6, 13 and 20 November 2026, 9:00 to 12:00. One week between days leaves time to practise.
      LocationAt NDI's office in Skopje. Participants bring laptops; all 16 respondents confirmed they will have one.
      LanguageMacedonian, or English on request. Both trainers are fluent in both languages.
      ToolsExercises use tools NDI already has. Paid licences are not included.
      Payment50% on signing, 50% after day 4. Prices are VAT free.
      ValidityOffer valid for 30 days.